Best Helpdesk & Ticketing plugins for WordPress
Plugins for receiving, assigning, managing, and responding to customer support requests through ticket queues, support portals, and agent workflows.
Read from 131,237 plugin records - figures refreshed 44 minutes ago
15
Plugins classified here
Out of the plugins that have been through the classifier so far
41.4K
Combined active installs
Summed across the published bands, so read it as an order of magnitude
4.30
Average rating
Across the 15 here that carry a rating at all
Sub-categories
Also under Communication
The other sub-categories the model built under the same parent.
- General Form Builders 167
- Contact Forms 122
- Email Logging & Delivery 103
- Live Chat & Customer Support 85
- Comment & Discussion Management 69
- Multi-Channel Chat & Contact Widgets 54
- Social Networks & Online Communities 37
- Polls & Surveys 33
- Forums & Discussion Boards 27
- Transactional Email Templates 26
- WhatsApp Chat 26
- SMS Notifications & Messaging 16
The plugins
Plugins in Helpdesk & Ticketing
Ranked by active installs; plugins in the same published band share a rank. Each page has a maintenance check and the alternatives.
#1
Fluent Support – Helpdesk & Customer Support Ticket System
fluent-support #1SupportCandy – Helpdesk, Support Ticket System & AI Chatbot
supportcandy #3JS Help Desk – AI-Powered Support & Ticketing System
js-support-ticket #4Awesome Support – WordPress HelpDesk & Support Plugin
awesome-support #5Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin
majestic-support #5Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System
support-genix-lite #7Zendesk Support for WordPress
zendesk #8Customer Support Ticket System & Helpdesk
wp-ticket #9OrderConvo – Vendor & Customer Messages After Orders
admin-and-client-message-after-order-for-woocommerce #9ELEX WordPress HelpDesk & Customer Ticketing System
elex-helpdesk-customer-support-ticket-system #9Simple Commenter – Website Feedback tool
simple-commenter #12Alpaca Issue Tracker
alpaca-issue-tracker #12Orders Chat for WooCommerce
orders-chat-for-woocommerce #12ThriveDesk – Live Chat, AI Chatbot, Helpdesk & Customer Support Ticket System
thrivedesk #12WP Advanced Ticket System, Elite Support Helpdesk
watsThis grouping does not exist anywhere else
The directory sorts plugins by tags their authors typed. This is what a model reading each plugin produced instead - and the method page says how consistent that is.