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ThriveDesk – Live Chat, AI Chatbot, Helpdesk & Customer Support Ticket System

ThriveDesk – Live Chat, AI Chatbot, Helpdesk & Customer Support Ticket System

Communication Helpdesk & Ticketing

ThriveDesk is a WordPress plugin for Helpdesk & Ticketing. It ranks #12 of 15 in that group by active installs and was last updated 2 months ago.

View on wordpress.org All plugins

Slug thrivedesk

100 Active installs As the directory reports it, rounded to a band
4.5 Rating out of 5 From 14 ratings
85 Releases Since 9 September 2020
Sep 2026 Last release 2 months ago

Maintenance check

Is ThriveDesk still maintained?

Yes - by every measure the directory publishes, it is actively maintained.

  • Updated recently. The last release was 2 months ago.
  • Tested with current WordPress. Tested up to 7.1.4; most actively maintained plugins are tested on 7.1.
  • Well rated. 4.5 out of 5 from 14 ratings.

Compare

ThriveDesk alternatives

The most-installed plugins doing the same job, from Helpdesk & Ticketing. ThriveDesk itself ranks #12 of 15. How plugins are grouped.

#1

SupportCandy – Helpdesk, Support Ticket System & AI Chatbot

supportcandy 10K installs · 4.9 stars #1

Fluent Support – Helpdesk & Customer Support Ticket System

fluent-support 10K installs · 4.6 stars #3

JS Help Desk – AI-Powered Support & Ticketing System

js-support-ticket 7K installs · 3.7 stars #4

Awesome Support – WordPress HelpDesk & Support Plugin

awesome-support 6K installs · 3.5 stars #5

Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System

support-genix-lite 3K installs · 4.5 stars #5

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin

majestic-support 3K installs · 5.0 stars

See all 15 Helpdesk & Ticketing plugins, ranked

Standing

More installed than 65.1% of the directory

Ahead of 31,060 of the 47,729 plugins that report an install count at all. An install figure on its own says nothing; this is what it is worth.

65.1% Percentile by installs Among plugins that report an install count
31,060 Plugins it is ahead of Fewer active installs than this one
16,668 Plugins ahead of it More active installs, or the same published band
How to read that

The directory rounds install counts hard and publishes them as bands, so two plugins showing the same number are not necessarily level. The percentile is computed over the plugins that report a count at all, which excludes the quarter of the directory sitting on the reporting floor.

Details

The record

Everything the directory publishes about this plugin, as it was last read.

Current version
2.7.1
Requires WordPress
4.9
Tested up to
7.1.4
Requires PHP
7.4
Added to the directory
9 September 2020
Last updated
7 September 2026
Contributors
2
Author
ThriveDesk

Its own tags

  • AI Chatbot
  • chatbot
  • customer support
  • helpdesk
  • live chat

Free text typed by the plugin author. The statistics page explains why they are not a taxonomy.

Still choosing? Compare every Helpdesk & Ticketing plugin

All 15 Helpdesk & Ticketing plugins, side by side and ranked by installs and rating.

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