ELEX WordPress HelpDesk & Customer Ticketing System: stats, alternatives & is it maintained?

Maintenance check

Is ELEX WordPress HelpDesk & Customer Ticketing System still maintained?

Yes - by every measure the directory publishes, it is actively maintained.

Updated recently. The last release was 7 days ago.
Tested with current WordPress. Tested up to 7.1.4; most actively maintained plugins are tested on 7.1.

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ELEX WordPress HelpDesk & Customer Ticketing System alternatives

The most-installed plugins doing the same job, from Helpdesk & Ticketing. ELEX WordPress HelpDesk & Customer Ticketing System itself ranks #9 of 15. How plugins are grouped.

#1

Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System

support-genix-lite 3K installs · 4.5 stars #5

Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin

majestic-support 3K installs · 5.0 stars

See all 15 Helpdesk & Ticketing plugins, ranked

Standing

More installed than 72.8% of the directory

Ahead of 34,752 of the 47,734 plugins that report an install count at all. An install figure on its own says nothing; this is what it is worth.

72.8% Percentile by installs Among plugins that report an install count

34,752 Plugins it is ahead of Fewer active installs than this one

12,981 Plugins ahead of it More active installs, or the same published band

How to read that

The directory rounds install counts hard and publishes them as bands, so two plugins showing the same number are not necessarily level. The percentile is computed over the plugins that report a count at all, which excludes the quarter of the directory sitting on the reporting floor.

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