HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service
Communication Live Chat & Customer Support
HelpCrunch is a WordPress plugin for Live Chat & Customer Support. It ranks #24 of 85 in that group by active installs and was last updated 3 months ago.
Slug helpcrunch-live-chat
Maintenance check
Is HelpCrunch still maintained?
Yes - by every measure the directory publishes, it is actively maintained.
- Updated recently. The last release was 3 months ago.
- Tested with current WordPress. Tested up to 7.1.0; most actively maintained plugins are tested on 7.1.
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HelpCrunch alternatives
The most-installed plugins doing the same job, from Live Chat & Customer Support. HelpCrunch itself ranks #24 of 85. How plugins are grouped.
3CX Free Live Chat, Calls & Messaging
wp-live-chat-support #1Tawk.To Live Chat
tawkto-live-chat #3Tidio – Live Chat & AI Chatbots
tidio-live-chat #3Facebook Chat Plugin – Live Chat Plugin for WordPress
facebook-messenger-customer-chat #5Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons
chatway-live-chat #6Smartsupp – live chat, AI shopping assistant and chatbots
smartsupp-live-chatStanding
More installed than 89.5% of the directory
Ahead of 42,704 of the 47,734 plugins that report an install count at all. An install figure on its own says nothing; this is what it is worth.
The directory rounds install counts hard and publishes them as bands, so two plugins showing the same number are not necessarily level. The percentile is computed over the plugins that report a count at all, which excludes the quarter of the directory sitting on the reporting floor.
Details
The record
Everything the directory publishes about this plugin, as it was last read.
- Current version
- 2.0.14
- Requires WordPress
- 3.6
- Tested up to
- 7.1.0
- Added to the directory
- 25 March 2016
- Last updated
- 21 August 2026
- Contributors
- 1
- Author
- HelpCrunch
Its own tags
- chat
- chat plugin
- chat widget
- chatbot
- live chat
Free text typed by the plugin author. The statistics page explains why they are not a taxonomy.
Still choosing? Compare every Live Chat & Customer Support plugin
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